Terms & Conditions
Effective Date: 28.02.25
Welcome to Royal Cravings. We are based in Cork, Ireland. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
By accessing our website and purchasing our cakes and desserts, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Orders and Payment
Placing an Order: Orders can be placed via our website or phone. All orders are subject to acceptance and availability.
Pricing: All prices are displayed in Euros (€) and are inclusive of VAT where applicable.
Payment: Payment must be made in full at the time of ordering using our accepted payment methods.
Order Confirmation: A confirmation email will be sent once your order is placed. If you do not receive confirmation, please contact us.
3. Delivery and Collection
Delivery: We offer delivery services within specified areas in Cork. Delivery times will be confirmed during order placement.
Collection: You may also choose to collect your order from our location at a specified time.
Delivery Charges: Applicable delivery fees will be displayed at checkout.
Delivery Delays: While we strive for timely deliveries, we are not liable for delays caused by unforeseen circumstances beyond our control.
4. Cancellations and Refunds
Cancellations: Cancellations must be made at least 24 hours before the scheduled delivery or collection time. Late cancellations may be subject to a fee.
Refunds: Refunds are issued at our discretion for cancellations made within the allowed time frame or for defective products.
Product Issues: If you receive a damaged or incorrect product, please contact us within 24 hours of receipt with supporting evidence.
5. Product Information
Ingredients: While we take care to provide accurate information about our ingredients, we cannot guarantee the absence of allergens.
Customization: For custom orders, it is your responsibility to provide accurate information regarding design, flavor, and other specifications.
6. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Royal Cravings. You may not reproduce, distribute, or use any content without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
8. Privacy
Your privacy is important to us. Please review our [Privacy Policy] for details on how we handle your information.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with the revised effective date.
10. Governing Law
These Terms & Conditions are governed by the laws of Ireland. Any disputes shall be subject to the jurisdiction of the courts of Ireland.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Royal Cravings
Lough Road,
Cork, Ireland
Email: royalcravings.shop@gmail.com
Phone: +353894020518
Thank you for choosing Royal Cravings for your cakes and dessert needs. We look forward to serving you!