Privacy Policy
Effective Date: 28.02.2025
At Royal Cravings your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our services, including our website, located in Cork, Ireland. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information:
Personal Information: Name, contact details (email, phone number), and delivery address.
Payment Information: Payment details for purchases (processed securely through third-party payment processors).
Order Information: Details of the products you purchase.
Website Usage Data: Information about how you interact with our website, such as IP addresses, browser type, pages visited, and cookies.
2. How We Use Your Information
We use the information collected for the following purposes:
To process and deliver your orders.
To communicate with you regarding your orders, inquiries, or customer service requests.
To improve our website, services, and customer experience.
To comply with legal obligations or enforce our terms and policies.
For marketing purposes, including promotional emails (with your consent).
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: Trusted third parties who assist with payment processing, delivery, or website hosting.
Legal Requirements: If required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze web traffic, track website performance, and remember your preferences.
You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to some features.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Data Security
We are committed to safeguarding your information. We use appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.
7. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability.
Lodge a complaint with the Data Protection Commission (DPC) if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at royalcravings.shop@gmail.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for more information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Royal Cravings
Lough Road, Cork, Ireland
Email: royalcravings.shop@gmail.com
Phone: +353894020518
Thank you for trusting Royal Cravings with your information. We are dedicated to protecting your privacy while providing you with delicious cakes and desserts!